Open ROADS Community Inaugural Meeting in Singapore

Happened on 13 Jun 2016

The St. Regis Singapore

50 attended this

17:00 - 21:00

Meet and Greet / Welcome

All to explore Huawei’s Digital Playground, followed by cocktails
08:30 - 09:00

Registration and morning coffee

09:00 - 09:20

Welcome speech by Chairman of the Open ROADS Community

Dr. Liang will discuss the rationale behind the creation of the Open ROADS Community, together with the industry benefits which will ensue from our successful collaboration.
Dr. Howard Liang Senior Vice President, Huawei
09:20 – 09:45

Setting the stage for industry and ecosystem development

Telecommunications providers have continually adapted their service offerings to succeed. The next generation digital revolution is challenging the industry once again to modernize their infrastructure, prepare for new market opportunities, and embrace new cloud services. Mr. Thomas sets the stage for our Open ROADS discussions by challenging attendees to overlay strategic industry development imperatives that resonate across the global technology sector.
Christopher Thomas CEO, The Stonington Group
09:45 – 10:10

Evolving the telco business model

Telco2.0/STL Partners will discuss fundamental differences between infrastructure businesses (such as telecoms operators), platform businesses (such as Google) and product businesses (such as Unilever). He will then explore the increasingly urgent need for operators to evolve their business models. Phil will share STL's recent work modeling new services and the revenue growth that operators could address by adopting cloud infrastructure and associated business practices. Phil will conclude by outlining a proposed approach for the Open ROADS community to assess business architecture maturity.
Phil Laidler STL Partners
10:30 – 10:55

ROADS experience listening & Omni-channel management

ROADS Experience social listening results sharing on what users and markets are saying regarding their mobile digital experiences.A key finding is the desire to remove friction from the relationship. Omni-channel Management is one approach to address this, by providing the customer a consistent and personalized experience across all traditional and digital channels by leveraging persistence of information and aligning the business needs with IT
Charlie Lowe, Tanya Cheng Regional Strategy Director,Ogilvy & Mather. Head of CEM Solutions, Huawei
10:55 – 11:20

Future mode of operations (FMO)

The Future Mode of Operations (FMO) is a new operating model for the digital enterprise, supporting both a digital ecosystem and legacy services, and the complex transformation journey between the two, whilst not missing a beat.
Charlie Dai, Geoff Halprin Principal Analyst, Forrester, Principal Operations Architect, Huawei
11:20 – 11:45

NFV standards, open source and communities update

SDN and NFV propose a radical change in the way telecom networks are being deployed, managed and upgraded. There are now several new entrants in the industry, aiming to help develop these technologies, including open source initiatives, vendor communities, startups and new ecosystems. While standards are evolving, these new entrants will likely change the way technologies develop, but not overnight Where will innovation for SDN/NFV come from? Is it the large vendors that are setting the scene for technology? What is the role of operator in all of this?.
Dimitris Mavrakis Principal Analyst, Service Provider Infrastructure, Ovum
13:40 – 14:00

Digital transformation outlook: The empowered consumer

Today's entertainment and media companies need to do three things to succeed: Innovate around the product and the user experience, develop seamless consumer relationships across distribution channels, and put mobile (and increasingly video) at the centre of their consumer offerings. We are entering the age of ‘contextual awareness’ through rich consumer data – including location and behavioural propensities. Consumer pressure for easier and more seamless ways to search for content across services will ultimately lead to greater integration through aggregators and/or devices.
Mark Jansen Technology, Media and Telecommunications Leader, PwC Singapore
14:00 – 14:20

Experience transformation: From transaction to engagement

To the consumer, network providers have evolved from mere bandwidth providers to become an integral part of their digital experience, particularly with increasing mobility and the IoT revolution. How will customers’ needs morph in the next decade? How can telcos interact and not merely transact with consumers?
Peter Lam Managing Director of Engineering, PCCW-HKT
14:20 – 14:40

Digital experience platform: Delivering a context-aware experience

Customers expect real-time, personalized, context-aware experiences for both digital and traditional services. As ICT companies’ portfolio of services grows, we need to provide a meaningful, relevant and context-aware (what, who, where, why and how) experience across all customer touchpoints, covering the entire customer lifecycle and all services that customers consume. How can telcos enhance their product offerings by integrating with new and innovative digital service providers?
Shekhar Kulkarni Head of Digital Architecture, Telefonica Digital
15:00 – 15:20

Operation transformation: Towards customer centricity by digitalization

To meet customer expectations, operators need to listen and to be responsive. To this end, we need to transform our operations and take advantage of the all-IT transformation. This means implementing FMO, shortcutting from development to operations, and aligning traditional IT and network approaches (tools, processes, APIs). Network software-ization will be the basis, but the industry has yet to provide some key elements (operability, technical maturity, security).
Roberto Kung Senior Vice President, Network Operation & Performance, Orange
15:20 – 17:00

Open discussion: Determine areas of focus for the Working Groups

This will be a highly interactive session to identify the initial high priority topics which need to be addressed by the Open ROADS Community Working Groups. The output of this session will be an agreed prioritised list of projects for the Advisory Board to approve and commit resource to.
Jonathan Hopkinson Principal Analytics Architect, Huawei
17:00 - 18:30

Advisory Board Meeting (By Invitation Only)

19:30 – 21:00


09:10 – 09.30

Food for thought: Building smart cities for a brighter future

The stakeholders must come together, despite their differences in priorities, and contribute their expertise to advance the quality of life of the people. This is a complex undertaking. IDC will share their experience in the creation of new partnerships and funding models, and the use of innovative technologies to create Smart City ecosystems in detail.
Gerald Wang Head of Asia Pacific Government and Education, IDC
09:30 - 10:30

Planning discussions

Structured discussions and brainstorming to determine the precise objectives of each working group, including scope, deliverables, delivery timescales and resources required. Ongoing Working Group meeting schedules and immediate actions also need to be agreed.
Jonathan Hopkinson Principal Analytics Architect, Huawei
11:00 – 11:30

Planning discussions (Continued)

11:30 – 11:50

Traffic data and data traffic: A challenge for networks

If you’re a transport booking app, what do you do with all the GPS data in your system beyond predicting supply and demand? For Grab, the answer lies in providing data to World Bank-backed OpenTraffic – a non-profit initiative set up to improve traffic conditions in one of the most notoriously congested cities in the region – Manila. Grab will share how the collaboration between OpenTraffic and World Bank Group has benefited consumers in the Philippines.
Deevya Desai Regional Head of Public Affairs, Grab
11:50 – 12:00

Closing Speech

After an intensive two-day meeting, Trevor Cheung will close the session with insights drawn from the speakers and discussion sessions, and articulate the way forward.
Trevor Cheung Secretary of Open ROADS Community

Past Events

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Open ROADS Community Hong Kong Meeting.

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Happened on 10 May 2017

Open ROADS Community Paris Meeting .

Past Event

Happened on 09 Nov 2016

Open ROADS Community Meeting in London.

Hi there, reach out to us anytime and we’ll happily answer your questions.