Open Digital Maturity Model

The Open Digital Maturity Model (ODMM) is an assessment tool which benchmarks an organization’s current digital maturity level against its own digital transformation goals and the performance of best-in-class organizations.

Explore more about ODMM

Six Categories and Why They Matter

Working Group Members

  • Philip Laidler

    Quality and Change Management Committee Member

  • Kelvin Yeung

    Quality and Change Management Committee Member

  • Kenneth Wan

    Quality and Change Management Committee Member

  • Dharma Syahputra

    Quality and Change Management Committee Member

  • Martin Kriha

    Quality and Change Management Committee Member

  • Raul Reyes

    Quality and Change Management Committee Member

  • Derek Chen

    Quality and Change Management Committee Member

  • Jonathan Hopkinson

    Quality and Change Management Committee Member

  • Chris Brewer

    Quality and Change Management Committee Member

  • Frank Grasic

    Quality and Change Management Committee Member

  • Arief Musta'in

    Quality and Change Management Committee Member

  • Julien Roux

    Quality and Change Management Committee Member

  • Pierre ROBINET

    Quality and Change Management Committee Member

  • Tanya Cheng

    Quality and Change Management Committee Member

  • Hatem Bamatraf

    Quality and Change Management Committee Member

  • Saiful Hidayat

    Quality and Change Management Committee Member

  • Tanja Hencker

    Quality and Change Management Committee Member

  • Tom Pang

    Quality and Change Management Committee Member

  • Shekhar Kulkarni

    Quality and Change Management Committee Member

  • Aiken Leung

    Quality and Change Management Committee Member

  • San Zaw

    Quality and Change Management Committee Member

Sponsor

  • HKT
  • Telkom Indonesia

The ODMM is made up of a holistic set of assessment criteria organizations use to measure their digital maturity. Developed by a cross-functional Open ROADS Community Working Group, the ODMM helps enterprises evaluate their current capabilities along six dimensions, which collectively represent the digital assets and capabilities—technology, talent, processes and strategies—required to be a successful digital service provider.

1. Strategic Dynamism

Defines an organization's agility through its strategic planning and governance activities

2. Digital Culture, Talent & Skills

Measures the tools, skills and processes needed to empower an organization’s digital workforce

3. Optimal Customer Experience

Assesses how an organization uses customer insights to personalize and improve customer experience

4. Data Centricity

Assesses how an organization bases its operational processes on analytics, and how it maximizes the value of the data it generates

5. Service Innovation & Optimized Delivery

Assesses an organization's ability to manage its ecosystem partner relationships in order to increase its own revenue

6. Digital Technology Leadership

Assesses how an organization leverages the capabilities of powerful, readily accessible technologies, which allow it to respond to changing market situations by delivering unique business capabilities

The comprehensive group of capabilities and processes within each Level One Category is further broken down into Level Two criteria, represented in the chart below.  

 

ODMM V2

Click here to explore ODMM 

White Paper

 
Introduction to the Open Digital Maturity Model V2 Download

Governance Documents

 
1. Long Term Sustainability Principles Download
2. Assessor Accreditation Download
3. Obligations on Assessors and Businesses Download
4. Model for Change Control Download

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