The ODMM is made up of a holistic set of assessment criteria organizations use to measure their digital maturity. Developed by a cross-functional Open ROADS Community Working Group, the ODMM helps enterprises evaluate their current capabilities along six dimensions, which collectively represent the digital assets and capabilities—technology, talent, processes and strategies—required to be a successful digital service provider.

1. Strategic Dynamism

Defines an organization's agility through its strategic planning and governance activities

2. Digital Culture, Talent & Skills

Measures the tools, skills and processes needed to empower an organization’s digital workforce

3. Optimal Customer Experience

Assesses how an organization uses customer insights to personalize and improve customer experience

4. Data Centricity

Assesses how an organization bases its operational processes on analytics, and how it maximizes the value of the data it generates

5. Service Innovation & Optimized Delivery

Assesses an organization's ability to manage its ecosystem partner relationships in order to increase its own revenue

6. Digital Technology Leadership

Assesses how an organization leverages the capabilities of powerful, readily accessible technologies, which allow it to respond to changing market situations by delivering unique business capabilities

The comprehensive group of capabilities and processes within each Level One Category is further broken down into Level Two criteria, represented in the chart below.  

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