Presentation

Telefonica Catalyst: Digital Experience Platform

Companies need to provide meaningful, relevant and context-aware experience. 

Implement  Context as a service to provide meaningful, relevant and context-aware (what, who, where, why and how) experience across all customer touch points, covering entire customer life-cycle and all services that customers consume. 

The need to enhance product offerings by bringing in and integrating with new innovative digital service providers is crucial. 

The emergence of these digital services also creates a new opportunity to interact with not only customers but users of those digital services.


Published on 14 Jun 2016

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Shekhar Kulkarni

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